I like nice restaurants, I enjoy good food. I am a fiend for beef and will usually choose beef over any other food, unless at a seafood, or Chinese, or Mexican food restaurant. Although beef may still be part of my meal at any of those restaurants it isn't usually a primary part of my meal. I've been somewhat spoiled having been in the Valley so long. There are some nice restaurants, even nice chain restaurants in the metro area.
I like consistency in restaurants, too. Somehow it was refreshing to visit a Subway sandwich shop in Sydney, Australia and feel familiar with their menu and options even though there actually were several differences. I love having a Subway in SJ now! Wow, that is nice and again, the menu and options are familiar...consistent from location to location with "fresh" being a key component of their marketing. I probably wouldn't want to know whether or not things actually are fresh, I believe they're fresh because they look fresh.
On a recent visit to the Valley, I stopped for breakfast at the new Denny's in San Tan Valley before heading back to SJ. While the menu and options were familiar, the service was not. The wheat toast orded with my breakfast did not arrive for a full 30 minutes after my food had been set on the table. Seriously! Okay, yes, I waited around to find out how long it would actually take. When the waitress set the toast on the table, I let her know the wait was no acceptable. I also let the manager know how long it had taken to get my full order.
Maybe it is age. I am far less willing to just walk away without saying anything. I am far less willing to "tip" poor service, regardless of responsibility (cook, waitress, etc.). I mean, unless they are evacuating the place due to a kitchen fire, there really aren't many excuses for poor service or poor quality.
Today, I am perplexed. What to do, what to do? Of course, no one reads my blog 'cept me and maybe two others, so oftentimes it is odd things like this that make it to my blog. Yesterday, I skipped lunch in anticipation of dinner. I had texted Mike early in the morning and let him know a local restaurant would be serving prime rib for dinner. Please can we go? Of course he said yes. He's sweet like that.
We went to the restaurant and ordered dinner. Prime rib for me, carne asada burro for him. What? No baked potato with the prime rib? Okay, let's see...mashed potatoes or fries. Hmmm. It'll be mashed please. No cheese on my salad. Thank you!
Imagine my surprise!
Yep, that is what they served me! SOUPY potatoes, with cheese, and a crispened sliver of prime rib on a grease streaked plate! Oh my heck!
And if you doubt how thin this meat was, take a look at it with the knife for comparison. This was supposed to be "medium", a bit of pink...do you see any hint of pink on that meat? There was a bit of grease on the plate but not a hint of meat juices, this meat was so dry it was unreal.
I was ticked.
I said something to the server. He told me he had challenged the cook over it too and didn't want to bring it out. Well, that did me a lot of good!
Now, mulling it over. Do I print this out and hand it to the owner next time I see him? Hmmm. Okay, I like the guy and his family. That's evident in the fact I didn't put this on Facebook, too. What to do, what to do?
Oh, and the Foodie aspect...guess I'm not afterall. I have no shame apparently.It was beef, I ate it.